bin Mustafa, M. S., & bin Othman, A. T. (2017). A Linear Algebraic Approach In Analyzing the M/GE/1 And GE/M/1 Queuing Systems At Equilibrium. Malaysian Journal of Computer Science, 9(1), 6–11. Retrieved from https://vmis.um.edu.my/index.php/MJCS/article/view/2889